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Key Accounts Executive

Key Accounts Executive

Description

Afrirent Mobility (Pty) Ltd is looking for a Key Accounts Executive (KAE) who is responsible for managing and maintaining customer relationships within an allocated province to ensure effective contract management, service delivery excellence and compliance with agreed Service Level Agreements (SLA’s).

The role serves as the primary operational and client relationship interface between Afrirent and government / corporate fleet customers within the province; and is responsible for coordinating fleet-related service delivery activities, resolving customer queries, monitoring contractual performance, conducting vehicle and asset oversight activities, ensuring operational continuity and supporting customer retention.

The KAE ensures that fleet operations are effectively coordinated within the province, contractual obligations are achieved, customer satisfaction is maintained and operational risks are proactively identified and managed. The role also oversees the provincial Contracts Administrator and supports the Regional KAE in achieving regional operational and client service objectives.

 

Education Requirements

  • 3 years’ experience in client care / customer relationship management / account management
  • 3 years’ experience within the fleet management / vehicle leasing industry
  • Experience working within SLA-driven operational environments

Experience

  • 3 years’ experience in client care / customer relationship management / account management
  • 3 years’ experience within the fleet management / vehicle leasing industry
  • Experience working within SLA-driven operational environments
    Government / public-sector contract exposure
  • Experience within Full Maintenance Leasing (FML)
  • Experience coordinating operational service delivery

Details

Job Type: Permanent
Location: East London
Eastern Cape
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