Ba-Phalaborwa Golf Club is looking for an experienced and passionate Club Professional to manage the golf retail outlet and oversee golf and golf-related activities at the club.
The successful candidate will play a key role in delivering an exceptional experience to members and guests, driving golf participation and membership initiatives, managing the Pro Shop, coordinating golf events and tournaments, and ensuring the smooth day-to-day operation of the golf department.
Key Responsibilities
- Manage the day-to-day operations and presentation of the Pro Shop.
- Source and order golf merchandise and supplies while maintaining appropriate stock levels.
- Prepare and manage budgets for retail and golf operations.
- Manage charges, fees, player rounds and golf-related statistics.
- Oversee and administer the club's handicap system and start-of-play procedures.
- Plan, promote and coordinate golf activities, tournaments, clinics and related events.
- Drive membership and golf participation through effective sales and marketing initiatives.
- Ensure compliance with golf rules, club policies and applicable regulations.
- Work closely with the General Manager, Golf Committee and Grounds Superintendent on golf course and operational matters.
- Coordinate and supervise marshals and other golf-related personnel.
- Recruit, train, schedule and manage Pro Shop, golf operations and on-course staff.
- Monitor staff performance, working hours and service delivery.
- Provide golf lessons and clinics to members and guests, including junior development programmes.
- Build strong relationships with members and guests and promote a welcoming golf environment.
- Represent the club at approved professional and industry events.
- Contribute to the ongoing improvement of golf operations, facilities and service standards.
