Afrirent Holdings (Pty) Ltd is looking for an Accounts Receivable Clerk / Debtors Clerk who will process and distribute customer invoices and statements timeously and accurately, according to approved service level agreements, to optimise the accurate collection of debt and minimise customer non-payment

Accounts Receivable Administration and Cash Allocation

• Processes and distributes customer invoices, debit and credit notes accurately and timeously
• Verifies invoice accuracy and supporting documentation before distribution
• Captures and allocates customer receipts correctly
• Identifies payments from bank statements and allocates them to the correct customer accounts
• Maintains accurate customer accounts in the ERP system
• Monitors that all invoices are correctly reflected on customer statements
• Processes accounting receivables in compliance with policies and procedures

Collections and Credit Control

• Monitors debtor ageing and ensures collections occur within agreed credit terms
• Sends monthly statements and reminders
• Contact customers via email and telephone to follow up on overdue balances
• Records reasons for overdue payments
• Provides weekly feedback/commentary on ageing analysis
• Escalates long-outstanding accounts to the Supervisor
• Facilitates timely payment of invoices through structured follow-ups

Dispute and Query Resolution

• Investigates and resolves customer billing discrepancies
• Liaises with all relevant internal departments to resolve invoicing issues
• Tracks and monitors disputes until closure
• Processes and submits authorised credit notes
• Follows up on outstanding credit notes impacting collections
• Handles customer queries professionally and promptly

Reconciliations and Month-End Processes

• Performs customer account reconciliations
• Investigates and resolves unreconciled items
• Prepares and submits month-end debtor reconciliations for approval
• Compiles monthly debtors’ ageing reports
• Assists with month-end close activities
• Provides schedules and confirmations for audit purposes

Compliance, Controls and Administration

• Adheres to company credit policies and procedures
• Maintains the segregation of duties between billing, collections and cash allocation
• Monitors VAT compliance on sales transactions
• Protects customer financial information
• Maintains accurate filing (manual and electronic)
• Collaborates with internal stakeholders regarding special arrangements