To provide dedicated and professional fleet services administrative and vehicle compliance / legislative support by accurately and timeously handling and processing all traffic fines, vehicle licencing requirements and insurance claims.

Implements all administrative and compliance processes when traffic fine infringements are incurred on fleet vehicles such as: 
Timeously identifying traffic fines  
Allocating traffic fines to the relevant customer 
Liaising with the Call Centre and relevant Key Accounts Executive (KAE) to arrange maintenance rebill authorisations (MRA’s) 
Finalising traffic fine payments  
Downloads vehicle licence reports to identify expiring licences and: 
Requests R114 statements of accounts from the Licencing Department monthly to identify traffic fine infringements 
Completes and attaches all requisite documents and information for licence renewals  
Obtains new vehicle licence discs 

Implements all administrative and compliance processes when traffic fine infringements are incurred on fleet vehicles such as: 
Timeously identifying traffic fines  
Allocating traffic fines to the relevant customer 
Liaising with the Call Centre and relevant Key Accounts Executive (KAE) to arrange maintenance rebill authorisations (MRA’s) 
Finalising traffic fine payments  
Downloads vehicle licence reports to identify expiring licences and: 
Requests R114 statements of accounts from the Licencing Department monthly to identify traffic fine infringements 
Completes and attaches all requisite documents and information for licence renewals  
Obtains new vehicle licence discs 
Records all new licence discs and identifies and allocates discs to the correct user Department 
Coordinates with the KAE to distribute new vehicle licence discs to the client and acknowledge receipt  
Handles the end-to-end insurance claims processes until claims are resolved / closed  
Submits reports and feedback timeously to the Contracts Manager on issue identified and outstanding areas of compliance and the reasons thereof